Patient Coordinator
Holistic Health Clinic
1051 Farmington Ave, Farmington, CT 06032
In-Person Part-Time
Holistic Health Code is a leading functional medicine clinic dedicated to providing comprehensive healthcare that treats the root cause of illness. We are committed to delivering personalized care and empowering our patients to achieve optimal health and well-being. Our clinic is at the forefront of holistic healthcare, offering a range of innovative holistic treatments.
Our team is seeking a highly motivated Patient Coordinator to join our team in creating a welcoming and seamless experience for patients. This role involves answering phones, scheduling appointments, greeting patients, and providing administrative support to ensure the practice runs efficiently.
Responsibilities:
Answer phones promptly and professionally, addressing patient inquiries or directing calls to the appropriate team members.
Greet patients with warmth and professionalism upon arrival, ensuring they feel welcome and cared for.
Assist patients with check-in and check-out procedures, including collecting payments and verifying information.
Schedule and confirm patient appointments, managing provider calendars efficiently.
Coordinate appointment reminders and follow-ups via phone, email, or text.
Monitor and respond to patient messages in a timely manner.
Handle administrative tasks such as filing, scanning, and faxing documents.
Maintain and update patient records in the electronic medical record (EMR) system.
Process incoming and outgoing referrals, ensuring accurate and timely follow-through.
Order office supplies and assist with inventory management.
Collaborate with the clinical team to ensure smooth patient flow.
Assist with special projects or tasks to support practice growth and efficiency.
Qualifications:
High school diploma or equivalent required; associate or bachelor’s degree preferred.
Previous experience in a medical office or customer service role is highly desirable.
Proficiency with office equipment, EMR systems, and Google Suite.
Strong interpersonal and communication skills, with a friendly and professional demeanor.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize effectively in a fast-paced environment.
Commitment to providing exceptional patient care and confidentiality.
This is an immediate start part-time position.
What We Offer:
Competitive hourly pay.
Opportunities for professional growth within a supportive and collaborative environment.
The chance to be part of a dynamic team committed to holistic health and wellness.
How To Apply
If you are a personable, organized, and compassionate individual who shares our mission of empowering health and wellness, we encourage you to apply. Please send your resume and a brief cover letter explaining your interest in the role to hello@holistichealthcode.com.